Banquet Manager

HHM Hospitality; Plantation (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

HHM Hotels in Florida is seeking a Banquet Manager to lead the banquet department, ensuring exceptional guest service and adherence to sustainability standards.

You will hire and train staff, coordinate with catering, supervise function room setup, manage cash handling and POS billing, and maintain safety compliance. This full-time role requires 3–5 years of banquet experience and a Bachelor's degree preferred, with work schedule including holidays and weekends.

Qualifications

• Bachelor’s degree preferred in hospitality or related field.
• 3–5 years banquet experience required.
• Ability to supervise and coordinate service staff.

Responsibilities

• Interview, hire, train, and evaluate banquet staff.
• Ensure banquet functions meet guest specifications.
• Oversee setup and cleanliness of function rooms.
• Coordinate with catering to address service gaps.
• Ensure compliance with safety and SOX policies.
• Enter billing information in POS system.
• Monitor staffing and adjust server assignments.
• Maintain service standards through training.

Skills

Guest service

Leadership

Staff training

Communication

Education

Bachelor's degree

Job description

Overview

Opportunity: Banquet Manager

Manage banquet department operations in accordance with established guest service and sustainability standards.

Potential Career Path

Restaurant Manager – Director of Catering –Director of Food and Beverage

Essential Job Functions

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
• Work closely with the catering department to address service deliver or communication gaps.
• Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
• Oversee serving staff to ensure that all federal, state, local and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
• Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all accounting policies and practices to ensure SOX compliance.
• Enter billing information into point of sale system in order to generate a final guest check.
• Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
• Set and maintain service standards through continued training of core staff utilizing in service meetings.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Bachelor’s Degree preferred.
• 3 to 5 years Banquet experience required.

Work Environment and Context

• Work schedule varies and may include working on holidays, alternate shifts and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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