Banquet Operations Lead

Ohio State University; United States; On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid vacation, sick leave, and 11 paid

Tuition assistance and education

Professional development

Job summary

The Blackwell Inn & Pfahl Conference Center at The Ohio State University seeks a Banquet Captain to lead event operations and supervise staff, ensuring flawless execution of banquet and conference events from start to finish.

You will work with the Food & Beverage Manager to coordinate on-the-floor leadership, staff mentoring, and seamless service delivery, while upholding hotel standards and guest expectations in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Experience in hospitality, food and beverage, banquet operations, or related field.
• Demonstrated leadership, organizational, and customer service skills.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Review Banquet Event Orders (BEOs) for accurate execution.
• Coordinate banquet and meeting space operations.
• Monitor daily/weekly event communications to determine staffing needs.
• Maintain a visible leadership presence during events to ensure service delivery.
• Oversee setup and teardown of banquet functions, breaks, and bar operations.
• Ensure compliance with hotel policies and standards; coordinate with internal departments.

Skills

Leadership

Team supervision

Customer service

Communication

Detail-oriented

Education

High school diploma or GED

Associate degree in Hospitality Management

Job description

The Blackwell Inn & Pfahl Conference Center at The Ohio State University seeks a Banquet Captain to lead event operations and supervise staff, ensuring flawless execution of banquet and conference events from start to finish.

You will work with the Food & Beverage Manager to coordinate on-the-floor leadership, staff mentoring, and seamless service delivery, while upholding hotel standards and guest expectations in a fast-paced environment.