Banquet Lead & Event Operations Manager

Ohio State University; Columbus (OH); Sur place; USD 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

11 paid holidays

Tuition assistance

Résumé du poste

The Blackwell Inn & Pfahl Conference Center at The Ohio State University seeks a Banquet Captain to lead event operations and guest service for banquet and conference events. You will coordinate staff, ensure hotel standards are met, and maintain a strong on-the-floor leadership presence throughout events.

You will work with the Food & Beverage Manager and Assistant Banquet Manager, supervise staff, and support scheduling, payroll, and billing.

Qualifications

• High School diploma or GED required.
• Experience in hospitality, food & beverage, banquet operations, or a related field.
• Demonstrated leadership, organizational, and customer service skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsabilités

• Review and interpret Banquet Event Orders (BEOs) to ensure accurate event execution.
• Coordinate banquet and meeting space operations to meet guest and organizational expectations.
• Monitor daily and weekly event communications to determine staffing needs and operational requirements.
• Maintain a visible leadership presence before, during, and after events to ensure exceptional service delivery.
• Oversee setup and teardown of banquet functions, breaks, and bar operations.
• Support recruiting, training, coaching, and developing staff; monitor staffing levels.
• Assist with scheduling, payroll processing, and event billing.

Connaissances

Leadership

Team supervision

Customer service

Communication

Attention to detail

Formation

High School diploma or GED

Description du poste

The Blackwell Inn & Pfahl Conference Center at The Ohio State University seeks a Banquet Captain to lead event operations and guest service for banquet and conference events. You will coordinate staff, ensure hotel standards are met, and maintain a strong on-the-floor leadership presence throughout events.

You will work with the Food & Beverage Manager and Assistant Banquet Manager, supervise staff, and support scheduling, payroll, and billing.