Banquet Operations Lead

Riverside-Casino-; Muscatine (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Riverside-Casino- in Muscatine, Iowa, seeks an Assistant Banquet Manager to lead front-of-house operations and ensure exceptional guest experiences at events. You will support the Banquet Manager, supervise Supervisors, Captains, Servers and House Persons, and uphold service standards across multiple banquets.

The role emphasizes leadership, training, and cost-conscious event execution in a dynamic hospitality setting with weekend availability and flexibility.

Qualifications

• ServSafe certification or ability to obtain.
• Associate's degree (A.A.) or equivalent; minimum 1-year related experience and/or training; or equivalent combination of education and experience.
• Extensive Banquet knowledge is a preferred.
• Must demonstrate excellent interpersonal and communication skills.
• Must demonstrate organization skills the ability to multi-task planning and forecast skills.
• Good driving record and the ability to be covered by the company insurance program to drive company vehicles is a plus.

Responsibilities

• Manage several functions, projects and events simultaneously.
• Oversee department operational quality aspects.
• Maintain and implement service standards for the department.
• Assist with budgeting for the FOH department.
• Assist with scheduling and payroll for the FOH, including forecasting and financial goals.
• Ensure FOH compliance with health, internal controls and regulations.
• Must obtain all necessary licenses as required by authorities.
• Develop FOH team at all levels.
• Conduct periodic evaluations and development plans for staff.
• Demonstrate leadership in time, staff, and resource management.
• Set up food and beverage in an appealing manner and assist in service.
• Interact effectively with guests from diverse backgrounds.
• Work varied hours, including weekends.
• Maintain cleanliness, care and inventories of areas and equipment.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Organizational skills

Multi-tasking

Forecasting

Guest interactions

Education

Associate's degree (A.A.)

Tools

ServSafe certification

Job description

Riverside-Casino- in Muscatine, Iowa, seeks an Assistant Banquet Manager to lead front-of-house operations and ensure exceptional guest experiences at events. You will support the Banquet Manager, supervise Supervisors, Captains, Servers and House Persons, and uphold service standards across multiple banquets.

The role emphasizes leadership, training, and cost-conscious event execution in a dynamic hospitality setting with weekend availability and flexibility.