Assistant Banquet Manager

Riverside Casino & Golf Resort; Iowa; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Equal Opportunity Employer

Job summary

Riverside Casino & Golf Resort is seeking an Assistant Banquet Manager to lead front-of-house operations and deliver exceptional guest experiences during banquets and events in Iowa. You will oversee Supervisors, Captains, Servers, and House Persons, ensuring service standards and smooth event execution.

Responsibilities include budgeting support, scheduling, payroll, and forecasting to meet financial goals, while maintaining compliance with health regulations.

Qualifications

• ServSafe certified or equivalent required or ability to obtain.
• Associate's degree (A.A.) or equivalent; minimum 1-year related experience and/or training; or equivalent combination of education and experience.
• Extensive Banquet knowledge is a preferred.
• Must demonstrate excellent interpersonal and communication skills.
• Must demonstrate organization skills and the ability to multi-task, planning and forecast skills.
• Good driving record and the ability to be covered by the company insurance program to drive company vehicles is a plus.

Responsibilities

• Deliver exceptional food and beverage service while engaging with guests and anticipating their needs in a friendly, professional manner.
• Assist the Banquet Manager with day-to-day front-of-house operations of the Banquet Department to ensure consistent service quality.
• Provide leadership and direction to Banquet Supervisors, Captains, Servers, and House Persons to run events smoothly.
• Ensure each function meets established service standards and creates a memorable guest experience.
• Manage scheduling and payroll for the FOH, including forecasting and achieving financial goals.
• Ensure FOH department compliance with Iowa health regulations and internal controls.

Skills

Interpersonal skills

Communication

Organization

Forecasting

Budgeting

Education

Associate's degree

Job description

The Assistant Banquet Manager is responsible for delivering exceptional food and beverage service while engaging with guests and anticipating their needs in a friendly, professional manner. This position assists the Banquet Manager with the day-to-day front-of-house operations of the Banquet Department, ensuring consistent service quality, proper execution, and team member development. The Assistant Banquet Manager provides leadership and direction to Banquet Supervisors, Captains, Servers, and House Persons, ensuring banquet events run smoothly, efficiently, and in accordance with guest expectations. This role helps ensure each function meets established service standards while creating a memorable guest experience.

Essential Functions

• Well organized and able to manage several functions, projects and events simultaneously.
• Responsible for all department operational quality aspects.
• Responsible for maintaining and implementations of service standards for the department.
• Assist with cost related expenditures (budgeting) for the FOH department.
• Assist with scheduling and payroll for the FOH. Including meeting forecast and expected financial goals.
• Responsible for ensuring the FOH department meets all Iowa Department of Health, Internal controls and government rules and regulations.
• Must be able to obtain all necessary licenses as required by local, state and federal governments
• Responsible for development of all levels of the banquet FOH team
• Responsible for periodic team member evaluations and further development strategies.
• Exhibits leadership skills and practices in managing time, staff and resources for efficient operation
• Ability to setup food and beverage in an appealing manner and assist in service
• Exhibits skills necessary to interact effectively w/ guests from diverse cultural and socio-economic backgrounds
• Will be available to work varied and/or irregular hours, including weekends
• Assists in maintaining cleanliness, care and inventories of work and storage areas with regard to equipment and furnishings
• Performs other duties as assigned.

Required

• ServSafe certified or equivalent required or ability to obtain.
• Associate's degree (A. A.) or equivalent; minimum 1-year related experience and/or training; or equivalent combination of education and experience.
• Extensive Banquet knowledge is a preferred.
• Must demonstrate excellent interpersonal and communication skills.
• Must demonstrate organization skills the ability to multi-task planning and forecast skills.
• Good driving record and the ability to be covered by the company insurance program to drive company vehicles is a plus.

Schedule

Full-time that varies based on events and holidays and includes days, nights and weekends.

Highly competitive salary based on experience with 40 hours of Paid Time Off upon hire.

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.