Banquet Operations Leader — Guest Experience & Growth

Riverside-Casino-; Iowa; Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Riverside-Casino- in Iowa seeks an Assistant Banquet Manager to lead the front-of-house team and ensure flawless banquet service. You will assist in day-to-day operations, uphold service standards, and drive guest satisfaction during events.

The role requires strong organization, people leadership, and the ability to plan and forecast financial goals. A ServSafe certification or ability to obtain is essential, with a schedule that includes evenings, weekends, and holidays.

Qualifikationen

• Strong interpersonal and communication skills are essential.
• Ability to stay organized and multi-task in a fast-paced environment.
• Experience with budgeting and forecasting for FOH operations is a plus.
• ServSafe certification or ability to obtain is required.

Aufgaben

• Lead and develop Banquet Supervisors, Captains, Servers, and House Persons.
• Oversee front-of-house operations for all banquet events to ensure top service quality.
• Maintain service standards and guest satisfaction; manage scheduling and payroll for FOH.
• Ensure compliance with health, safety, and company policies.

Kenntnisse

Interpersonal skills

Communication

Organization

Multi-tasking

Forecasting

ServSafe certification

Ausbildung

AA degree

Jobbeschreibung

Riverside-Casino- in Iowa seeks an Assistant Banquet Manager to lead the front-of-house team and ensure flawless banquet service. You will assist in day-to-day operations, uphold service standards, and drive guest satisfaction during events.

The role requires strong organization, people leadership, and the ability to plan and forecast financial goals. A ServSafe certification or ability to obtain is essential, with a schedule that includes evenings, weekends, and holidays.