Banquet Captain: Lead Elite Event Service

Hei Hotels Inc.; New Jersey, United States, Northern America, Americas; Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free cafeteria meal

Atlantis Sports Club membership

Annual company events

Job summary

Dolce by Wyndham Parsippany in Parsippany, NJ is seeking a Banquet Captain to lead the banquet team and ensure superb guest experience during events. This on-site, full-time role requires hotel operations knowledge and the ability to coordinate with catering and staff to meet BEO specifications.

The ideal candidate will have hotel experience, strong communication skills, and the ability to work under tight deadlines while maintaining quality service.

Qualifications

• Hotel experience preferred.
• Superior communication skills to provide information and services.
• Ability to work under time constraints and deadlines.
• Strong verbal and written communication abilities.

Responsibilities

• Lead banquet team in serving guests during functions to ensure positive guest experience.
• Check BEOs and room setup for accuracy and follow directions.
• Coordinate with banquet staff for setups, changes and time schedules.
• Operate as banquet server during events and assist with greeting and service.
• Inspect banquet areas after functions and ensure equipment is returned and areas are clean.
• Recap banquet checks at day end and hand to Night Audit.
• Know the menu and be able to explain ingredients and preparation.

Skills

Hotel experience

Communication skills

Time management

Verbal and written communication

Job description

Dolce by Wyndham Parsippany in Parsippany, NJ is seeking a Banquet Captain to lead the banquet team and ensure superb guest experience during events. This on-site, full-time role requires hotel operations knowledge and the ability to coordinate with catering and staff to meet BEO specifications.

The ideal candidate will have hotel experience, strong communication skills, and the ability to work under tight deadlines while maintaining quality service.