Banquet & Events Lead — On‑Site Execution Expert

Maggiano's, Inc.; Denver (CO); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Maggiano's Little Italy in Denver is seeking an Event Manager to plan, coordinate, and flawlessly execute banquet events from handoff to completion. You will manage timelines, seating, staff, menus, and on-site operations to ensure guest satisfaction.

Collaborating with Sales, Culinary, and Leadership teams, you will lead pre-event briefings, supervise service standards, and optimize event profitability while maintaining brand quality and guest experience.

Formación

• Minimum 3 years’ experience in hotel, catering, or banquet operations.
• Experience leading event execution and service teams.
• Strong knowledge of banquet service standards and room setups.
• Ability to read and execute BEOs, layouts, and event contracts.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent guest-service and conflict-resolution skills.
• Proficiency with banquet systems, CRM, or event software.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsabilidades

• Own all event details once the event is booked and handed off from sales team.
• Review contracts, BEOs, and event notes for accuracy and completeness.
• Create and manage event timelines, layouts, seating charts, and room assignments.
• Coordinate menu selections, special requests, dietary needs, and service style.
• Schedule banquet staff based on event size and service requirements.
• Lead day-of execution, ensuring events start on time and run according to plan.
• Serve as primary on-site contact for hosts during events.
• Conduct pre-event meetings with teams to review logistics and service expectations.

Conocimientos

Event planning

Staff coordination

Guest service

Time management

Communication

Herramientas

CRM software

Descripción del empleo

Maggiano's Little Italy in Denver is seeking an Event Manager to plan, coordinate, and flawlessly execute banquet events from handoff to completion. You will manage timelines, seating, staff, menus, and on-site operations to ensure guest satisfaction.

Collaborating with Sales, Culinary, and Leadership teams, you will lead pre-event briefings, supervise service standards, and optimize event profitability while maintaining brand quality and guest experience.