Banquet Events Manager: On-Site Excellence & Team Lead

Maggiano's, Inc.; Cherry Hill Township (NJ); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Maggiano's Little Italy in New Jersey is seeking an experienced Event Manager to oversee banquet events—from booking handoff to day-of execution. You’ll coordinate room setup, seating, timelines, staffing, menus, and service style to deliver an outstanding guest experience.

Collaborate with Sales, Culinary, and Restaurant Leadership to ensure flawless events, on schedule and within guest expectations, including nights, weekends, and flexible hours as required.

Qualifikationen

• Minimum 3 years’ experience in hotel, catering, or banquet operations.
• Experience leading event execution and service teams.
• Strong knowledge of banquet service standards and room setups.
• Ability to read and execute BEOs, layouts, and event contracts.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent guest-service and conflict-resolution skills.
• Proficiency with banquet systems, CRM, or event software.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Aufgaben

• Own all event details once the event is booked and handed off from sales team.
• Review contracts, BEOs, and event notes for accuracy and completeness.
• Create and manage event timelines, layouts, seating charts, and room assignments.
• Coordinate menu selections, special requests, dietary needs, and service style.
• Schedule banquet staff based on event size and service requirements.
• Lead day-of execution, ensuring events start on time and run according to plan.
• Serve as primary on-site contact for hosts during events.
• Conduct pre-event meetings with teams to review logistics and service expectations.

Kenntnisse

Banquet operations

Event execution

Team leadership

BEOs & layouts

CRM / event software

Flexible scheduling

Guest service

Communication skills

Attention to detail

Jobbeschreibung

Maggiano's Little Italy in New Jersey is seeking an experienced Event Manager to oversee banquet events—from booking handoff to day-of execution. You’ll coordinate room setup, seating, timelines, staffing, menus, and service style to deliver an outstanding guest experience.

Collaborate with Sales, Culinary, and Restaurant Leadership to ensure flawless events, on schedule and within guest expectations, including nights, weekends, and flexible hours as required.