Banquet Events Intern - Operations & Guest Experience

The-Townsend-Hotel; Birmingham (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

The Townsend Hotel in Birmingham, MI is seeking a Hospitality Internship/On-Call role to learn event operations from planning to execution. You will shadow corporate, nonprofit, and social events, attend BEO meetings, and assist with tastings and site visits while gaining hands-on experience with the POS Opera system and event scheduling.

Strong verbal and written communication are required; a high school diploma or equivalent is expected, and pursuing a degree in Hospitality or Event Management

Qualifications

• Excellent verbal and written communication skills.

Responsibilities

• Analyze the company standards and policies through the orientation process, meet, and greet.
• Understand how different events work by shadowing corporate, non-profit, and social events.
• Attend BEO meetings, learn and apply the details of them, as well as analyze the BEO wall that is used for guidance before, after, and during events.
• Join in on-site visits and tastings to see how the process works when clients are looking to book a property.
• Understand how change logs operate and evaluate the changes that need to be made to BEOs
• Analyses how logbooks operate after an event is complete with a detailed evaluation of how the event was executed.
• Demonstrate how the POS Opera System works for the banquet events department.
• Properly set up a table for a fine dining event.
• Understand the scheduling process and how it operates for the departments.
• Analyze an event's execution from start to finish .

Skills

Communication

Verbal communication

Written communication

Education

High school diploma or equivalent

Hospitality/Event Management degree preferred

Job description

The Townsend Hotel in Birmingham, MI is seeking a Hospitality Internship/On-Call role to learn event operations from planning to execution. You will shadow corporate, nonprofit, and social events, attend BEO meetings, and assist with tastings and site visits while gaining hands-on experience with the POS Opera system and event scheduling.

Strong verbal and written communication are required; a high school diploma or equivalent is expected, and pursuing a degree in Hospitality or Event Management