Hospitality Intern: Housekeeping & Management Shadow

The-Townsend-Hotel; Birmingham (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

The Townsend Hotel in Birmingham, MI is offering a Full-time, temporary Housekeeping Training role. This program focuses on learning department duties, Forbes standards, and multiple Housekeeping positions, with opportunities to shadow management and participate in daily pre-shift meetings.

Ideal candidates pursue a Hospitality degree, possess strong communication skills, and have a high school diploma or equivalent. Prior related experience is a plus and physical requirements apply.

Qualifications

• High school diploma or equivalent required.
• Pursuing a degree in Hospitality is highly preferred.
• Previous related experience a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Participate in daily pre-shift meetings.
• Train on Forbes standards (Housekeeping)
• Train on various Housekeeping roles
• Learn the position details of Housekeeping staff (Room Attendant, Laundry, PAC, Houseperson, Turndown, Supervisor/Director)
• Understand daily operational duties of Supervisor & Director of Housekeeping
• Execute scheduling (management vs. hourly)
• Shadow Housekeeping Management Team
• Shadow coaching opportunities for room inspections
• Attend 9:00 AM management stand up
• Complete special projects as assigned

Skills

Excellent verbal and written comms

Education

High school diploma or equivalent

Hosp. degree in progress

Job description

The Townsend Hotel in Birmingham, MI is offering a Full-time, temporary Housekeeping Training role. This program focuses on learning department duties, Forbes standards, and multiple Housekeeping positions, with opportunities to shadow management and participate in daily pre-shift meetings.

Ideal candidates pursue a Hospitality degree, possess strong communication skills, and have a high school diploma or equivalent. Prior related experience is a plus and physical requirements apply.