Banquet Event Maestro — On-Site Master Planner

Maggiano's, Inc.; Boca Raton (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Maggiano's Little Italy in Boca Raton, FL is seeking an Events Manager to own the planning, coordination, and flawless execution of all banquet events from handoff to completion.

You will partner with Sales, Culinary, and Restaurant Leadership to ensure an exceptional guest experience, manage timelines, staff, menus, and service style, and lead day-of execution to deliver events on time and to standard, while upholding SOPs and monitoring costs and KPIs.

Qualifications

• Minimum 3 years of experience in hotel, catering, or banquet operations.
• Experience leading event execution and service teams.
• Strong knowledge of banquet service standards and room setups.
• Ability to read and execute BEOs, layouts, and event contracts.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent guest-service and conflict-resolution skills.
• Proficiency with banquet systems, CRM, or event software.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Own all event details once the event is booked and handed off from sales team.
• Review contracts, BEOs, and event notes for accuracy and completeness.
• Create and manage event timelines, layouts, seating charts, and room assignments.
• Coordinate menu selections, special requests, dietary needs, and service style.
• Schedule banquet staff based on event size and service requirements.
• Lead day-of execution, ensuring events start on time and run according to plan.
• Serve as primary on-site contact for hosts during events.
• Conduct pre-event meetings with teams to review logistics and service expectations.

Skills

Event planning

Leadership

Customer service

Organizational skills

Multitasking

Tools

Banquet systems

CRM

Event software

A/V equipment

Job description

Maggiano's Little Italy in Boca Raton, FL is seeking an Events Manager to own the planning, coordination, and flawless execution of all banquet events from handoff to completion.

You will partner with Sales, Culinary, and Restaurant Leadership to ensure an exceptional guest experience, manage timelines, staff, menus, and service style, and lead day-of execution to deliver events on time and to standard, while upholding SOPs and monitoring costs and KPIs.