Banquet Event Director | On-Site Excellence

Maggiano's, Inc.; Houston (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Maggiano's Little Italy in Houston is seeking an experienced Event Manager to plan, coordinate, and flawlessly execute all banquet events. You own event details after booking, including room setup, seating plans, timelines, staffing, menu arrangements, and day-of execution.

You will partner with Sales, Culinary, and Restaurant Leadership to deliver an exceptional guest experience from handoff to completion, manage SOPs, hire and train banquet teams, and monitor profitability and guest experience

Qualifications

• Minimum 3 years’ experience in hotel, catering, or banquet operations.
• Experience leading event execution and service teams.
• Strong knowledge of banquet service standards and room setups.
• Ability to read and execute BEOs, layouts, and event contracts.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent guest-service and conflict-resolution skills.
• Proficiency with banquet systems, CRM, or event software.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Own all event details once the event is booked and handed off from sales team.
• Review contracts, BEOs, and event notes for accuracy and completeness.
• Create and manage event timelines, layouts, seating charts, and room assignments.
• Coordinate menu selections, special requests, dietary needs, and service style.
• Schedule banquet staff based on event size and service requirements.
• Lead day-of execution, ensuring events start on time and run according to plan.
• Serve as primary on-site contact for hosts during events.
• Conduct pre-event meetings with teams to review logistics and service expectations.

Skills

Event management

Banquet operations

Staff leadership

BEOs & layouts

Time management

Guest service

Job description

Maggiano's Little Italy in Houston is seeking an experienced Event Manager to plan, coordinate, and flawlessly execute all banquet events. You own event details after booking, including room setup, seating plans, timelines, staffing, menu arrangements, and day-of execution.

You will partner with Sales, Culinary, and Restaurant Leadership to deliver an exceptional guest experience from handoff to completion, manage SOPs, hire and train banquet teams, and monitor profitability and guest experience