Banquet Captain — Lead Luxury Events & Guest Experience

Specialty Restaurants Corporation; Burbank (CA); Hybrid; USD 56,000 - 62,000; Full time

Benefits offered by this job

Health plans

401(k) with employer match

Team member discounts

Job summary

Castaway in Burbank, CA seeks an experienced Banquet Captain to lead the Special Events team and ensure seamless guest experiences from arrival through service. The role demands professionalism, strong communication, and a passion for hospitality that motivates staff.

You will oversee banquet operations, coordinate with servers, chefs, vendors, and clients, and supervise staff to uphold five-star service standards. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 2+ years proven experience as banquet captain or similar in a high-end venue.
• Exceptional organizational and leadership skills.
• Strong communication and interpersonal abilities.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet guests and coordinate service with staff and vendors.
• Supervise banquet staff to ensure high service standards.
• Coordinate setup, execution, and teardown of events.
• Assist with menu details and dietary accommodations.
• Maintain inventory and coordinate food delivery with culinary team.
• Collaborate with event planners to ensure smooth execution.

Skills

Banquet captain experience

Leadership

Communication

Multitasking

Event planning knowledge

Food & beverage knowledge

Education

High school diploma or higher

Job description

Castaway in Burbank, CA seeks an experienced Banquet Captain to lead the Special Events team and ensure seamless guest experiences from arrival through service. The role demands professionalism, strong communication, and a passion for hospitality that motivates staff.

You will oversee banquet operations, coordinate with servers, chefs, vendors, and clients, and supervise staff to uphold five-star service standards. Flexibility for evenings, weekends, and holidays is required.