About the Role
Our client, a well-established catering firm located in Welkom , is seeking an enthusiastic and detail-oriented Banquet and Events Coordinator. This role is vital for the smooth execution of all banquet and event functions, ensuring client satisfaction from the initial inquiry through to the final farewell. You will be responsible for coordinating with clients, managing event timelines, liaising with internal teams, and overseeing the on-site service delivery. The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and has a passion for creating memorable experiences. This is an excellent opportunity to grow within the hospitality sector in the Free State province and be part of a company known for its quality service.
Key Responsibilities
- Serve as the primary point of contact for clients regarding their event details and requirements.
- Coordinate with clients to plan menus, seating arrangements, and event timelines.
- Liaise with the kitchen, service staff, and other departments to ensure all event needs are met.
- Oversee the setup and breakdown of event spaces according to client specifications and company standards.
- Ensure the delivery of exceptional service during events, addressing any client needs or issues.
- Manage event calendars and bookings, ensuring accurate scheduling and resource allocation.
- Prepare event orders and BEOs (Banquet Event Orders) for internal teams.
- Conduct pre-event meetings with clients and internal staff.
- Maintain a professional and courteous demeanor at all times.
- Assist with billing and post-event follow-up.
Requirements
- Previous experience in event coordination, banquet service, or a related hospitality role (at least 2 years).
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using event management software and MS Office Suite.
- Ability to remain calm and effective under pressure.
- A passion for customer service and creating positive guest experiences.
- Flexibility to work varied hours, including evenings, weekends, and public holidays.
- Knowledge of catering and event production is a plus.
- Attention to detail in planning and execution.
- Team player with a positive attitude.
Benefits
- Competitive salary package.
- Opportunity to work with a reputable catering business in Welkom .
- Exposure to diverse and exciting events.
- Potential for career progression within the company.
- A supportive and collaborative team environment.
- Be part of creating memorable occasions for clients.