Banking Support & Transactions Specialist

LS Solutions; Carroll (IA); Presencial; USD 42.000 - 55.000; Jornada completa

Descripción de la vacante

LS Solutions in Carroll, IA is seeking a Customer Support & Banking Operations Specialist to assist customers and staff with service requests via phone and email, and to investigate online and telephone banking issues for accurate and timely resolutions.

You will process account transactions, support treasury management, review reports, and coordinate responses using banking systems and documentation, delivering dependable service in a fast-paced environment.

Formación

• Excellent phone and email communication.
• Ability to research, analyze, and resolve issues.
• Experience processing banking transactions.
• Attention to detail in fraud investigations.

Responsabilidades

• Process account transactions and wire requests accurately.
• Provide support for treasury management services.
• Review reports and investigate debit card and account fraud claims.
• Coordinate responses to inquiries using banking systems and documentation.

Conocimientos

Communication skills

Analytical skills

Banking transactions

Fraud investigations

Descripción del empleo

LS Solutions in Carroll, IA is seeking a Customer Support & Banking Operations Specialist to assist customers and staff with service requests via phone and email, and to investigate online and telephone banking issues for accurate and timely resolutions.

You will process account transactions, support treasury management, review reports, and coordinate responses using banking systems and documentation, delivering dependable service in a fast-paced environment.