Banking Support Specialist: Customer Care & Inquiries

S&T Bank; Punxsutawney (Jefferson County); On-site; USD 21,000 - 38,000; Full time

Job summary

S&T Bank in Camp Hill, PA is seeking a Customer Service Associate to handle external and internal inquiries by phone, provide accurate product information, and support the branch network. The role emphasizes courteous service, timely responses, and professional written communication.

The position requires 1–2 years of general business experience, a high school diploma, and strong communication skills. On-site work with varied hours supports customer coverage and branch operations.

Qualifications

• 1-2 years general business experience
• Excellent communication skills
• Customer service orientation

Responsibilities

• Answer incoming customer service calls regarding deposits, loans, and accounts.
• Process account maintenance requests such as changes of address and stop payments.
• Assist customers with online banking and mobile banking inquiries.
• Provide professional written correspondence when necessary.

Skills

Customer service

Telephone handling

Team player

Education

High School Diploma

Job description

S&T Bank in Camp Hill, PA is seeking a Customer Service Associate to handle external and internal inquiries by phone, provide accurate product information, and support the branch network. The role emphasizes courteous service, timely responses, and professional written communication.

The position requires 1–2 years of general business experience, a high school diploma, and strong communication skills. On-site work with varied hours supports customer coverage and branch operations.