Banking Specialist: Customer Service & Branch Sales

S&T Bank; West Kittanning (Armstrong County); On-site; USD 36,000 - 64,000; Full time

Job summary

S&T Bank in Kittanning, PA, is seeking a Customer Service Teller to deliver exceptional service on the branch window, support sales goals, and contribute to the overall branch goals. Responsibilities include handling deposits, withdrawals, loan payments, and card services; balancing cash, processing checks, and using LOS software; building customer profiles to tailor banking solutions.

Requires a high school diploma or equivalent, 2–5 years of general experience, CSR and RSA training, and

Qualifications

• Requires strong customer service and sales skills.
• Ability to operate teller window and perform transactions accurately.
• Experience in retail banking or branch operations preferred.

Responsibilities

• Handle deposits, withdrawals, and loan payments.
• Balance window cash daily and perform ATM settlement when needed.
• Profile customers to assess banking needs and recommend products.
• Document customer interactions and follow up to ensure satisfaction.

Skills

Customer service

Sales skills

Banking knowledge

CSR training

RSA training

Education

High school diploma or equivalent

Tools

LOS software

Job description

S&T Bank in Kittanning, PA, is seeking a Customer Service Teller to deliver exceptional service on the branch window, support sales goals, and contribute to the overall branch goals. Responsibilities include handling deposits, withdrawals, loan payments, and card services; balancing cash, processing checks, and using LOS software; building customer profiles to tailor banking solutions.

Requires a high school diploma or equivalent, 2–5 years of general experience, CSR and RSA training, and