Bank Teller & Customer Growth Specialist

S&T Bank; West Goshen (PA); On-site; USD 25,000 - 48,000; Full time

Job summary

S&T Bank is hiring a Branch Teller/Customer Service Associate in West Chester, PA. The role delivers exceptional service on teller transactions while supporting sales goals and platform duties.

You will profile customers, recommend appropriate loan and deposit products, and maintain accurate records. This position requires a high school diploma or equivalent, 2–5 years of experience, CSR/RSA training, and proficiency with computer systems and LOS software.

Qualifications

• Requires high school diploma or equivalent.
• 2–5 years general and specialized experience; CSR and RSA training programs completed.
• Proficient with computer systems and LOS software; knowledge of branch policies and procedures.

Responsibilities

• Operate customer service window with accuracy and efficiency, verifying identities and protecting against fraud.
• Accept deposits, verify endorsements, issue receipts, and process cash and checks.
• Perform loan payments and various branch transactions; balance window cash daily.
• Support sales goals by profiling customers and recommending S&T loan and deposit products.
• Build professional relationships with customers and document conversations for future interactions.

Skills

Customer service

Sales

Computer systems

Policy knowledge

Fraud awareness

Education

High school diploma or equivalent

Retail training program (CSR/RSA)

Tools

LOS software

Job description

S&T Bank is hiring a Branch Teller/Customer Service Associate in West Chester, PA. The role delivers exceptional service on teller transactions while supporting sales goals and platform duties.

You will profile customers, recommend appropriate loan and deposit products, and maintain accurate records. This position requires a high school diploma or equivalent, 2–5 years of experience, CSR/RSA training, and proficiency with computer systems and LOS software.