Banking Support & Customer Service Specialist (Travel)

River Bank & Trust; Auburn (AL); On-site; USD 29,000 - 42,000; Full time

Job summary

River Bank & Trust in Alabama is seeking a Customer Service Support role to assist Financial Associates and Customer Service Representatives across multiple offices in the region. The role requires traveling between offices while upholding the bank's reputation for hospitality and professionalism.

Strong communication skills and basic office duties are essential to support daily banking operations. Candidates should be prepared to handle deposits, loan payments, account maintenance, and

Qualifications

• High School diploma or equivalent required.
• 1–2 years Customer Service experience preferred.
• Proficiency with Word, Excel, and Outlook.

Responsibilities

• Identify customer needs and refer bank products across lines of business.
• Answer incoming calls and greet customers professionally.
• Process deposits, loan payments, withdrawals, and checks.
• Open/close accounts and prepare required documentation.
• Maintain confidentiality of customer records and handle compliance.

Skills

Customer service

Microsoft Office

Communication skills

Attention to detail

Time management

Regulatory compliance

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

River Bank & Trust in Alabama is seeking a Customer Service Support role to assist Financial Associates and Customer Service Representatives across multiple offices in the region. The role requires traveling between offices while upholding the bank's reputation for hospitality and professionalism.

Strong communication skills and basic office duties are essential to support daily banking operations. Candidates should be prepared to handle deposits, loan payments, account maintenance, and