Customer-Focused Banking Associate

Kids for the Future; Wetumpka (AL); On-site; USD 32,000 - 40,000; Full time

Job summary

River Bank & Trust in Wetumpka, AL is seeking a Financial Associate who will handle customer transactions and provide exceptional hospitality and service. The role emphasizes identifying customer needs and cross-selling bank products while maintaining accuracy and compliance.

Responsibilities include processing deposits, loan payments, cashing checks, and handling miscellaneous requests with professionalism. Strong Microsoft Office skills and a commitment to teamwork are essential.

Qualifications

• High School diploma or equivalent.
• Previous banking or cash handling experience preferred.
• Proficiency in Word, Excel, and Outlook.

Responsibilities

• Identify customer needs and refer products across bank lines.
• Answer incoming calls and greet customers.
• Provide account services: deposits, loan payments, cashing checks, savings withdrawals.
• Process special requests: checks, foreign currency, safe-deposit box procedures.
• Verify endorsements, IDs and detect counterfeit currency.
• Balance cash drawer and manage cash flow.

Skills

Customer service

Cash handling

Interpersonal communication

Detail oriented

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

River Bank & Trust in Wetumpka, AL is seeking a Financial Associate who will handle customer transactions and provide exceptional hospitality and service. The role emphasizes identifying customer needs and cross-selling bank products while maintaining accuracy and compliance.

Responsibilities include processing deposits, loan payments, cashing checks, and handling miscellaneous requests with professionalism. Strong Microsoft Office skills and a commitment to teamwork are essential.