Travel-Ready Regional Branch Support & Customer Service

River Bank & Trust; Mobile (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

River Bank & Trust in Mobile, AL is seeking a reliable office support associate to assist Financial Associates and Customer Service Representatives across multiple offices. This role requires travel within the designated region and a commitment to outstanding hospitality.

You will handle customer interactions, process deposits and payments, support account opening, and help maintain accuracy and confidentiality in line with banking policies.

Qualifications

• High School diploma or equivalent.
• 1-2 years Customer Service Representative experience preferred.
• Proficiency in Microsoft Office (Word, Excel, and Outlook).

Responsibilities

• Assist Financial Associates and Customer Service Representatives across multiple offices.
• Answer calls, greet customers, and provide courteous service.
• Process deposits, loan payments, and account transactions/changes while maintaining confidentiality.

Skills

Customer service

Communication

Time management

Attention to detail

Professionalism

Multitasking

Teamwork

Integrity

Education

High School diploma or equivalent

Tools

Microsoft Office

Word

Excel

Outlook

Job description

River Bank & Trust in Mobile, AL is seeking a reliable office support associate to assist Financial Associates and Customer Service Representatives across multiple offices. This role requires travel within the designated region and a commitment to outstanding hospitality.

You will handle customer interactions, process deposits and payments, support account opening, and help maintain accuracy and confidentiality in line with banking policies.