Banking Store Supervisor: Lead Customer Experience

TD; Franklin Lakes (NJ); Vor Ort; USD 34.000 - 50.000; Vollzeit

Benefits dieser Stelle

Restaurant? Official perks not listed

Zusammenfassung

TD Bank, a leading financial services company, is seeking a supervisory professional to oversee day-to-day activities in the Franklin Lakes store. The role emphasises delivering exceptional customer service, driving sales objectives, and ensuring compliance with bank policies.

The candidate should have a HS diploma or GED, 2+ years in customer/sales roles, and preferably a Notary license. Strong leadership and coaching abilities will be essential to guide the team in a fast-paced retail banking

Qualifikationen

• HS Diploma or GED required.
• 2+ years related experience with customers and/or sales.
• Notary License preferred.
• Ability to supervise and lead others.

Aufgaben

• Provide supervisory oversight to a team of advice and service colleagues to achieve store objectives.
• Lead day-to-day team leadership to ensure effective, compliant service delivery.
• Coach and develop staff on customer service and sales activities.
• Oversee teller and platform operations and customer escalations.

Kenntnisse

Supervisory

Customer Service

Sales Knowledge

Leadership

Coaching

Ausbildung

HS Diploma or GED

Notary License (preferred)

Undergraduate degree preferred

Tools

Outlook

Lotus Notes

Word

Excel

Jobbeschreibung

TD Bank, a leading financial services company, is seeking a supervisory professional to oversee day-to-day activities in the Franklin Lakes store. The role emphasises delivering exceptional customer service, driving sales objectives, and ensuring compliance with bank policies.

The candidate should have a HS diploma or GED, 2+ years in customer/sales roles, and preferably a Notary license. Strong leadership and coaching abilities will be essential to guide the team in a fast-paced retail banking