Float Branch Sales & Service Pro

First Citizens Bank; Lenoir (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

First Citizens Bank in North Carolina seeks a Sales and Service Representative to help process transactions and respond to customer needs in the branch. You will educate customers about bank capabilities and refer sales opportunities to the appropriate partner.

The role emphasizes communication, adaptability, teamwork and the ability to manage multiple tasks while driving between branch locations as needed.

Qualifications

• High School Diploma or GED
• 6 months experience in customer service
• Valid driver’s license and willingness to drive to other offices (gas mileage reimbursed)

Responsibilities

• Process transactions and customer service requests in the branch.
• Facilitate customer awareness of bank capabilities, tools and resources.
• Support branch sales by identifying and referring opportunities to banking partners.

Skills

Financial literacy

Retail banking knowledge

Communication

Branch operations

Transaction processing

Build productive relationships

Sales outreach

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in North Carolina seeks a Sales and Service Representative to help process transactions and respond to customer needs in the branch. You will educate customers about bank capabilities and refer sales opportunities to the appropriate partner.

The role emphasizes communication, adaptability, teamwork and the ability to manage multiple tasks while driving between branch locations as needed.