Banking Sales & Service Specialist

Peoples Bank

Huntington (WV)

On-site

USD 32,000 - 42,000

Full time

4 days ago

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Job summary

Peoples Bank in Huntington, WV is seeking a customer-focused banking associate to deliver exceptional service, open deposit accounts, handle CSR transactions, and cross-sell banking products. You will process transactions, research issues, and refer customers to the right resources.

Strong communication and confidentiality are essential. The role requires high school level education and ~1 year of customer service experience, with the ability to work in a fast-paced branch environment and travel

Qualifications

Strong customer service mindset with a can-do attitude.
Ability to greet customers by name and build rapport.
Proficient in basic computer operations and standard software.

Responsibilities

Deliver superior customer service with a friendly demeanor and willingness to help.
Develop and retain the customer base; respond timely to correspondence and problems.
Maintain confidentiality of customer information and balance records.
Process complex multi-step transactions accurately.
Research and resolve issues using company resources; provide follow-up.
Open deposit accounts; handle CSR transactions; cross-sell products.
Refer customers to appropriate channels for needs and referrals.
Meet salary and branch standards; participate in trainings and compliance.