Branch Banker: Service, Loans & Sales

Peoples Bank

Zanesville (OH)

On-site

USD 32,000 - 45,000

Full time

9 days ago
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Benefits offered by this job

401(k) with employer match
Employee stock purchase plan
Education assistance (loan/tuition)

Job summary

Peoples Bank in Ohio is seeking a Customer Service Specialist to open deposit accounts, handle CSR transactions, and cross-sell banking products. You will operate in a branch setting, delivering friendly, reliable service and resolving complex transactions to support customers' financial goals.

Candidates should have a high school diploma or GED, at least 1 year in customer service, solid computer skills, and reliable transportation.

Qualifications

  • Minimum 1 year of work related experience in customer service.
  • Ability to work in a fast-paced environment with accuracy and attention to detail.
  • Proficient in basic computer operations and standard applications.
  • Excellent verbal and written communication skills.

Responsibilities

  • Deliver superior customer service with a friendly demeanor and willingness to help at all times.
  • Develop and retain the customer base, greet by name, respond timely to inquiries and resolve issues.
  • Process deposits and transactions accurately; verify amounts and endorsements.
  • Generate and execute consumer loans, lines and deposit products; cross-sell banking services.
  • Refer customers to appropriate sources or channels to address their needs.

Skills

Customer service
Attention to detail
Verbal & written communication
Sales/referral skills
Team player

Education

High School Diploma or GED

Tools

Windows
Microsoft Office
Salesforce

Job description

Peoples Bank in Ohio is seeking a Customer Service Specialist to open deposit accounts, handle CSR transactions, and cross-sell banking products. You will operate in a branch setting, delivering friendly, reliable service and resolving complex transactions to support customers' financial goals.

Candidates should have a high school diploma or GED, at least 1 year in customer service, solid computer skills, and reliable transportation.

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