Regional Banking Experience Specialist

Huntington Bank; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Huntington Bank is seeking an Area Customer Experience Specialist to support branches across the region. The role involves traveling between local branches, delivering superior service, guiding customers on deposits and loans, and promoting efficient use of online and mobile banking tools.

Team leadership and coaching support are provided to help you grow in your career. Candidates should have a high school diploma and at least one year of customer service/branch banking experience; a bachelor’s

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year customer service and branch banking experience.

Responsibilities

• Provide coverage across branches, handling customer transactions and identifying opportunities to assist customers with their financial needs.
• Process transactions accurately with proper cash controls and daily balancing.
• Deliver excellent customer service and resolve issues efficiently.
• Educate customers on deposits and loans and support service or account maintenance.
• Assist customers with bank technology (online, mobile, ATM) for convenient banking.
• Follow operational, security, risk and regulatory policies and procedures.
• NMLS licensing available for career development; notary licensing preferred.
• Be dependable and travel to multiple branch locations throughout the week.
• Perform other duties as assigned.

Job description

Huntington Bank is seeking an Area Customer Experience Specialist to support branches across the region. The role involves traveling between local branches, delivering superior service, guiding customers on deposits and loans, and promoting efficient use of online and mobile banking tools.

Team leadership and coaching support are provided to help you grow in your career. Candidates should have a high school diploma and at least one year of customer service/branch banking experience; a bachelor’s