Regional Banking Experience Specialist

Huntington Bancshares, Inc.; United States; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible work arrangement

Job summary

Huntington is seeking an Area Customer Experience Specialist to deliver best-in-class service across multiple branches. You will support walk-in customers, identify financial goals, and guide them to deposit, loan, and other banking solutions while ensuring accurate transactions and risk-compliant operations.

You will work with a centralized leadership team that coaches and develops talent, travel between branches, and help colleagues provide consistent, compassionate service across the region.

Qualifications

• Minimum 1 year of customer service and branch banking experience.
• Bachelor’s degree preferred; cash handling experience valued.
• Military service in administration, contracting, civil affairs or similar roles is a plus.

Responsibilities

• Provide coverage in all aspects of branch banking including customer transactions and advising customers on banking needs.
• Process customer transactions accurately and maintain proper cash controls.
• Provide excellent customer service and resolve issues efficiently.
• Educate customers on deposits, loans and use of banking technology.
• Travel between multiple branch locations as needed and adapt to different locations.

Skills

Customer service

Branch banking

Presentation skills

Education

High School Diploma or GED

Bachelor’s degree

Job description

Huntington is seeking an Area Customer Experience Specialist to deliver best-in-class service across multiple branches. You will support walk-in customers, identify financial goals, and guide them to deposit, loan, and other banking solutions while ensuring accurate transactions and risk-compliant operations.

You will work with a centralized leadership team that coaches and develops talent, travel between branches, and help colleagues provide consistent, compassionate service across the region.