Banking Sales & Service Associate - Entry Level

Citigroup Inc.; Potomac (MD); In loco; USD 48.000 - 62.000; Part-time

Vantaggi offerti da questo lavoro

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Descrizione del lavoro

Citigroup Inc. is seeking a Universal Banker in Potomac, MD. This part-time role supports customer service and sales activities within a Citi branch, assisting with account service, transactions, and referrals to partners.

The position emphasizes serving internal and external customers, resolving issues promptly, and maintaining strong compliance with banking policies and controls. Bilingual Mandarin is preferred but not required.

Competenze

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Mansioni

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Conoscenze

Communication skills

Formazione

High School diploma or equivalent

Descrizione del lavoro

Citigroup Inc. is seeking a Universal Banker in Potomac, MD. This part-time role supports customer service and sales activities within a Citi branch, assisting with account service, transactions, and referrals to partners.

The position emphasizes serving internal and external customers, resolving issues promptly, and maintaining strong compliance with banking policies and controls. Bilingual Mandarin is preferred but not required.