Entry-Level Banking Sales & Service Associate

Citigroup Inc.; New York (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citigroup Inc. is seeking an entry-level Universal Banker in New York, NY to support sales, product and service activities with the customer service team.

The role focuses on building customer loyalty and increasing sales to individual clients. Responsibilities include assisting with basic account openings, handling service issues, processing transactions, referring opportunities to partners, and participating in branch promotions and campaigns while ensuring compliance with policies and risk

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve issues promptly.
• Support sales/service activities in-branch via seminars and campaigns.
• Adhere to operational controls and regulatory procedures to safeguard assets.
• Assess risk and escalate issues with transparency.

Skills

Retail banking experience

Communication skills

Education

High School diploma

Job description

Citigroup Inc. is seeking an entry-level Universal Banker in New York, NY to support sales, product and service activities with the customer service team.

The role focuses on building customer loyalty and increasing sales to individual clients. Responsibilities include assisting with basic account openings, handling service issues, processing transactions, referring opportunities to partners, and participating in branch promotions and campaigns while ensuring compliance with policies and risk