Part-Time Mandarin-Speaking Banking Associate

Citi; New York (NY); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical coverage

401(k)

Life, accident & disability insurance

Paid time off

Job summary

The Universal Banker at Citi in Potomac, MD is an entry-level, on-site role supporting sales, products and services in coordination with the customer service team to foster customer loyalty and drive sales to individual clients.

Responsibilities include basic account openings, resolving service issues, processing transactions, and referring opportunities to partners while contributing to branch events and maintaining regulatory compliance.

Qualifications

• 1-3 years of relevant experience in retail banking.
• Previous retail banking or similar experience required.
• Strong written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Resolve account service issues and process transactions per policy.
• Refer opportunities to segment partners as appropriate.
• Support branch sales activities and events.
• Ensure compliance with legal, regulatory, and security controls.

Skills

Communication skills

Retail banking experience

Attention to detail

Education

High School diploma

Job description

The Universal Banker at Citi in Potomac, MD is an entry-level, on-site role supporting sales, products and services in coordination with the customer service team to foster customer loyalty and drive sales to individual clients.

Responsibilities include basic account openings, resolving service issues, processing transactions, and referring opportunities to partners while contributing to branch events and maintaining regulatory compliance.