Entry-Level Banking & Sales Specialist

Citigroup Inc.; Rockville (MD); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident & disability insurance

Wellness programs

Incentive/retention awards

Paid time off

Job summary

Citigroup Inc. is seeking an entry-level Universal Banker in Rockville, Maryland. This part-time role supports customer service and sales activities, assists with basic account openings, and helps resolve service issues in coordination with the customer service team.

You'll reference opportunities for cross-sell with segment partners, assist in transactions, and adhere to banking policies while managing risk. Competitive benefits are provided and the position may prorate for part-time hours.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Communication skills

Customer service

Retail banking knowledge

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking an entry-level Universal Banker in Rockville, Maryland. This part-time role supports customer service and sales activities, assists with basic account openings, and helps resolve service issues in coordination with the customer service team.

You'll reference opportunities for cross-sell with segment partners, assist in transactions, and adhere to banking policies while managing risk. Competitive benefits are provided and the position may prorate for part-time hours.