Entry-Level Universal Banker: Grow Loyal Customers

Citi; Potomac (MD); On-site; USD 48,000 - 62,000; Part time

Job summary

Citi is seeking an entry-level Universal Banker in Potomac, MD, to support branch sales and service activities. You will assist with account openings, resolve service issues, and help create sales opportunities while adhering to bank policies.

The role emphasizes strong communication with customers and collaboration with the service team. The position is part-time, with a structured salary range and benefits package.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.

Skills

Retail banking experience

Communication skills

Mandarin (preferred)

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Universal Banker in Potomac, MD, to support branch sales and service activities. You will assist with account openings, resolve service issues, and help create sales opportunities while adhering to bank policies.

The role emphasizes strong communication with customers and collaboration with the service team. The position is part-time, with a structured salary range and benefits package.