Entry-Level Bank Sales & Service Associate

Citigroup Inc.; New York (NY); On-site; USD 50,000 - 65,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Wellness programs

Job summary

Citigroup Inc. in New York is seeking a Universal Banker (part-time) to assist in account openings, handle service issues, and process transactions within bank policies.

The role focuses on building customer relationships and driving sales opportunities from service activity. The position requires 1-3 years of relevant experience and prior retail banking exposure, with strong written and verbal communication skills.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customers
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi by driving compliance with laws and regulations

Skills

Verbal communication

Written communication

Customer service

Education

High School diploma or equivalent

Job description

Citigroup Inc. in New York is seeking a Universal Banker (part-time) to assist in account openings, handle service issues, and process transactions within bank policies.

The role focuses on building customer relationships and driving sales opportunities from service activity. The position requires 1-3 years of relevant experience and prior retail banking exposure, with strong written and verbal communication skills.