Banking Relationship Specialist — Retail & Service

Woodforest National Bank; Galesburg (IL); On-site; USD 34,000 - 41,000; Full time

Job summary

Woodforest National Bank in Illinois-Galesburg seeks a Banker II to serve as a frontline ambassador, delivering the Woodforest Experience by growing retail relationships through exceptional service and proactive product recommendations. Responsibilities include opening deposit accounts, processing transactions accurately, supporting digital banking tools, and promoting community engagement.

This full-time role requires flexibility and a customer-first mindset aligned with Woodforest’s Core

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Demonstrated ability to communicate clearly and build relationships with customers.
• Ability to work flexible or extended hours to meet branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Open and maintain deposit accounts and consumer loans.
• Provide friendly, efficient service and support digital banking tools.
• Maintain accurate transaction processing and compliance with policies.

Skills

Retail sales

Customer service

Communication skills

Problem solving

Flexibility

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Illinois-Galesburg seeks a Banker II to serve as a frontline ambassador, delivering the Woodforest Experience by growing retail relationships through exceptional service and proactive product recommendations. Responsibilities include opening deposit accounts, processing transactions accurately, supporting digital banking tools, and promoting community engagement.

This full-time role requires flexibility and a customer-first mindset aligned with Woodforest’s Core