Banking Relationship Specialist: Grow Retail Banking

Woodforest National Bank; Salisbury (MD); Vor Ort; USD 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

ESOP

401(k) Company Match

Paid Time Off

Medical Coverage

Zusammenfassung

Woodforest National Bank is hiring a Banker to serve as a frontline ambassador, growing retail relationships through exceptional service and proactive marketing of banking products. You will support operational excellence and customer-focused solutions in a fast-paced branch setting.

The role emphasizes ownership, service, and integrity, with opportunities to engage in local marketing and community initiatives. Strong communication and problem-solving skills are essential.

Qualifikationen

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Aufgaben

• Take ownership for delivering strong retail performance by identifying customer needs and recommending banking solutions.
• Achieve individual sales goals through proactive conversations, referrals, and marketing outreach.
• Resolve customer inquiries at first contact, leveraging internal partners as needed.
• Maintain accurate transactions, account openings, and adherence to policies and regulatory requirements.
• Explain complex banking solutions in a simple, understandable way.

Kenntnisse

Retail sales

Customer service

Problem solving

Communication

Sales referrals

Ausbildung

High School Diploma or equivalent

Tools

Cisco Duo app

Jobbeschreibung

Woodforest National Bank is hiring a Banker to serve as a frontline ambassador, growing retail relationships through exceptional service and proactive marketing of banking products. You will support operational excellence and customer-focused solutions in a fast-paced branch setting.

The role emphasizes ownership, service, and integrity, with opportunities to engage in local marketing and community initiatives. Strong communication and problem-solving skills are essential.