Banking Relationship Specialist II: Growth & Service

Woodforest National Bank; Baker (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience. You will focus on building and growing retail customer relationships through exceptional service and proactive marketing of banking solutions.

The role emphasizes ownership, service, community and integrity in daily customer interactions while supporting branch operations and digital tools in a fast-paced environment.

Qualifications

• Minimum 2 years of retail sales and/or customer service experience.
• In-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Deliver the Woodforest Experience with welcoming, personalized interactions.
• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through proactive conversations and referrals.
• Support digital banking tools and platforms as needed.
• Maintain operational accuracy in transactions and account processing.

Skills

Retail sales

Customer service

Communication

Problem-solving

Sales referrals

Time management

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience. You will focus on building and growing retail customer relationships through exceptional service and proactive marketing of banking solutions.

The role emphasizes ownership, service, community and integrity in daily customer interactions while supporting branch operations and digital tools in a fast-paced environment.