Banking Relationship Associate - Customer-First & Tech-Savvy

JPMorganChase; Louisville (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Wellness programs

Job summary

Chase is seeking an Associate Banker in Louisville to represent our brand with warmth and hospitality, delivering cutting-edge financial solutions to our clients.

You will greet clients, help them open accounts, guide them with Chase Mobile and online banking, and collaborate with branch teammates to meet financial goals.

The role emphasizes proactive service, accurate processing, compliance with policies, and building trusted relationships within the community.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to learn products, services, and procedures quickly.
• Excellent communication and empathetic listening.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing, open new accounts, and ensure compliance with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and cross-selling solutions.
• Support branch operations and cash handling in line with policies.

Skills

Customer service

Communication

Relationship building

Team collaboration

Tech-savvy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Louisville to represent our brand with warmth and hospitality, delivering cutting-edge financial solutions to our clients.

You will greet clients, help them open accounts, guide them with Chase Mobile and online banking, and collaborate with branch teammates to meet financial goals.

The role emphasizes proactive service, accurate processing, compliance with policies, and building trusted relationships within the community.