Associate Banker: Customer-First Banking & Tech Solutions

Fairygodboss; Richmond (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional hospitality and serve as a trusted advisor in a branch setting. You will greet clients, understand their needs, open accounts, and guide them through available banking solutions with a focus on outstanding service.

You will collaborate with branch teammates, support ongoing client engagement, and ensure accurate processing of transactions while adhering to regulatory requirements and Chase standards.

Qualifications

• Client service mindset and hospitality
• Ability to build trusted relationships with clients
• Strong communication and interpersonal skills
• Willingness to collaborate with branch team
• Ability to learn products, services and procedures quickly

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through branch processes
• Provide account servicing, maintenance, and new account openings in compliance with policies
• Educate clients on day-to-day banking and technology self-service options
• Build relationships through active listening, empathy, and product knowledge sharing
• Perform branch operations including cash handling and ATM responsibilities while following procedures

Skills

Client service

Relationship building

Communication

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional hospitality and serve as a trusted advisor in a branch setting. You will greet clients, understand their needs, open accounts, and guide them through available banking solutions with a focus on outstanding service.

You will collaborate with branch teammates, support ongoing client engagement, and ensure accurate processing of transactions while adhering to regulatory requirements and Chase standards.