Banking Pro: Grow Relationships & Deliver Exceptional Service

Woodforest National Bank; Locust (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Woodforest National Bank in Locust, NC is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships. You will focus on exceptional service and proactive marketing of products while ensuring operational excellence at a busy branch.

The role emphasizes ownership, service, community engagement, and integrity, with flexible hours and opportunities to support nearby branches as needed.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willing to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through proactive conversations, referrals, and marketing outreach.
• Provide warm, personalized service and explain banking products clearly.
• Open and maintain deposit accounts and consumer loans with accuracy.
• Maintain regulatory compliance and safeguard customer information.
• Support branch operations and cash handling and related duties.

Skills

Retail sales

Customer service

Communication

Problem-solving

Adaptability

Education

High School Diploma

Tools

Cisco Duo app

Job description

Woodforest National Bank in Locust, NC is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships. You will focus on exceptional service and proactive marketing of products while ensuring operational excellence at a busy branch.

The role emphasizes ownership, service, community engagement, and integrity, with flexible hours and opportunities to support nearby branches as needed.