Banking Operations Specialist - Detail-Driven & Customer-Focused

JOHNSON SERVICE GROUP; Cerritos (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k)

Weekly pay

Job summary

Johnson Service Group in Cerritos, CA seeks an Operations Specialist for banking office support, on-site, Mon-Fri 8:00 am–5:00 pm. You will perform routine transactions in line with bank policies, handle data entry, and support multiple systems.

The role emphasizes accuracy, confidentiality, and strong customer service as you coordinate work across departments, ensure timely processing, and resolve issues while maintaining security protocols.

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year experience in operations at a financial institution.
• Knowledge of bank operations and regulations.
• Ability to maintain accuracy and handle confidential information.
• Strong customer service and professionalism under deadlines.

Responsibilities

• Receive and review incoming work, enter transactions and verify accuracy.
• Prepare, edit, distribute, and/or correct complex documents as needed.
• Escalate inquiries and issues and provide timely resolutions.
• Ensure data entry to bank systems is accurate and timely.
• Provide excellent service to internal and external clients.

Skills

Attention to detail

Analytical skills

Problem solving

Customer service

Professionalism

Confidentiality

Pressure management

Bank operations knowledge

Education

High school diploma

Tools

Word processing

Spreadsheets

Job description

Johnson Service Group in Cerritos, CA seeks an Operations Specialist for banking office support, on-site, Mon-Fri 8:00 am–5:00 pm. You will perform routine transactions in line with bank policies, handle data entry, and support multiple systems.

The role emphasizes accuracy, confidentiality, and strong customer service as you coordinate work across departments, ensure timely processing, and resolve issues while maintaining security protocols.