Banking Operations & Customer Service Specialist

United Bank of Union 58 555; California (MO); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Paid leave (sick, vacation, personal)

Paid holidays

Health insurance

Vision insurance

Dental insurance

Life insurance

Education assistance program

401K retirement plan

Opportunities for advancement

Job summary

A community bank in California is seeking an Operations Specialist to provide excellent customer service as the first point of contact. Responsibilities include account maintenance, bookkeeping, and managing disputes. The ideal candidate should possess strong customer service and communication skills, with a preference for banking experience. This role offers a competitive salary and benefits such as paid leave and retirement plans within a supportive team environment.

Qualifications

• Banking experience preferred.
• Excellent phone skills.
• Ability to work with customers through various channels.

Responsibilities

• Provide first line of contact for customers.
• Conduct basic account maintenance and bookkeeping duties.
• Monitor activity on controlled accounts and resolve disputes.

Skills

Customer service skills

Attention to detail

Communication skills

Reliability

Job description

A community bank in California is seeking an Operations Specialist to provide excellent customer service as the first point of contact. Responsibilities include account maintenance, bookkeeping, and managing disputes. The ideal candidate should possess strong customer service and communication skills, with a preference for banking experience. This role offers a competitive salary and benefits such as paid leave and retirement plans within a supportive team environment.