Banking Leadership Development Program — Universal Banker

Central Pacific Bank; Honolulu (HI); On-site; USD 42,000 - 62,000; Full time

Job summary

Central Pacific Bank in Honolulu offers a Universal Banker Leadership Development Program designed to train associates for future branch leadership roles. It combines core sales, service, operational, and risk management duties with a structured development path, including on-the-job training, mentoring, and rotations.

The program spans about 18 to 30 months, with Levels I–III increasing in responsibility. Participants work to meet production and referral goals while advancing through

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred or equivalent work experience.
• 1+ years of sales and customer service experience required.
• 1+ years of branch/bank operations experience or completion of Teller & New Account Certification within 6 months of hire.
• 2+ years for Universal Banker II including handling loan applications and credit products.

Responsibilities

• Open consumer deposit products and related services.
• Profile customers and identify needs.
• Cross-sell and refer to business partners.
• Support customer retention and branch campaigns.
• Complete core certifications and training.
• Process routine transactions accurately and balance cash daily.
• Learn holds, cautions, stop payments, cash buy/sell, and operating routines.
• Demonstrate service excellence, compliance, and risk awareness.
• Complete post-training assignments and proficiency checklists.
• Work under close supervision.

Skills

Sales experience

Customer service

Relationship building

Operational awareness

Risk management

Education

High School Diploma or GED

Bachelor’s Degree or equivalent experience

Job description

Central Pacific Bank in Honolulu offers a Universal Banker Leadership Development Program designed to train associates for future branch leadership roles. It combines core sales, service, operational, and risk management duties with a structured development path, including on-the-job training, mentoring, and rotations.

The program spans about 18 to 30 months, with Levels I–III increasing in responsibility. Participants work to meet production and referral goals while advancing through