Financial Services Customer Support Associate (Hybrid)

Russell Tobin; South Jordan (UT); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with preferred vendors

Job summary

A leading staffing firm is seeking a Customer Support Representative in South Jordan, UT. The role involves responding to customer inquiries about brokerage accounts and assisting clients with financial products. Key qualifications include strong communication and customer service skills, along with prior contact center experience. The position offers a hybrid work model post-training, providing both in-office and remote flexibility, along with comprehensive benefits including healthcare and 401(k).

Qualifications

• Ability to manage customer inquiries and provide solutions effectively.
• Strong attention to detail while managing multiple tasks.

Responsibilities

• Respond to incoming calls regarding brokerage accounts.
• Assist clients with Brokerage Cash Management products.
• Support customers with online account access and mobile app usage.

Skills

Strong communication

Customer service skills

Multi-tasking

Education

College degree or previous contact center experience

Job description

A leading staffing firm is seeking a Customer Support Representative in South Jordan, UT. The role involves responding to customer inquiries about brokerage accounts and assisting clients with financial products. Key qualifications include strong communication and customer service skills, along with prior contact center experience. The position offers a hybrid work model post-training, providing both in-office and remote flexibility, along with comprehensive benefits including healthcare and 401(k).