Financial Services Customer Care Specialist

Hired by Matrix, Inc; South Jordan (UT); On-site; USD 35,000 - 45,000; Full time

Job summary

A global financial institution is hiring a Customer Service Representative in South Jordan, Utah. The role involves handling incoming inquiries accurately while meeting performance metrics. Candidates should have at least 1 year of customer service experience and be able to thrive in a fast-paced, team-oriented environment. A college degree is preferred. This is a contract position that requires on-site attendance.

Qualifications

• At least 1 year of customer service, sales, or call center experience.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change.

Responsibilities

• Handle incoming phone calls regarding service inquiries on accounts.
• Respond with accuracy while meeting key performance metrics.
• Support areas include Cash Management products and financial inquiries.

Skills

Customer service

Multi-tasking

Team-oriented

Adaptability

Education

College Degree

Job description

A global financial institution is hiring a Customer Service Representative in South Jordan, Utah. The role involves handling incoming inquiries accurately while meeting performance metrics. Candidates should have at least 1 year of customer service experience and be able to thrive in a fast-paced, team-oriented environment. A college degree is preferred. This is a contract position that requires on-site attendance.