Banking Experience Specialist: Client Outreach & IRM

Hbcu Connect, Llc; Hazleton (Luzerne County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Paid holidays

Vacation days

Sick days

Pension plan

RSUs

Deferred compensation

Job summary

Truist Financial Corporation seeks a client-focused teller to deliver accurate transactions and premium service. You will guide clients through digital banking, assist with outbound calls, and support Integrated Relationship Management activities, ensuring compliance with policies.

The role is Regular, 1st shift, in the United States, with benefits and opportunities to grow within a leading financial services company.

Qualifications

• High school diploma or equivalent; entry to mid-level customer service experience.
• Strong interpersonal and communication skills; ability to interact with clients and prospects.
• Ability to multi-task under time constraints and navigate branch automation software.

Responsibilities

• Provide a distinctive client experience through courteous conversations and accurate handling of transactions.
• Educate clients on digital self-service options including ATMs, Online and Mobile banking.
• Support outbound sales and relationship management activities to identify client needs.

Skills

Customer service

Interpersonal communication

Multi-tasking

Digital banking

Outbound calling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation seeks a client-focused teller to deliver accurate transactions and premium service. You will guide clients through digital banking, assist with outbound calls, and support Integrated Relationship Management activities, ensuring compliance with policies.

The role is Regular, 1st shift, in the United States, with benefits and opportunities to grow within a leading financial services company.