Banking Experience Concierge (Remote Options)

Huntington Bancshares, Inc.; Indianapolis (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. in Indianapolis seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will help clients achieve financial goals by recommending deposit products and services while handling transactions accurately and balancing daily activity. The role emphasizes excellent service, proactive relationship growth, and collaboration with the wider bank team.

Qualifications

• High School Diploma or GED required or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal-driven retail sales preferred.
• Cash handling skills and comfort with technology (mobile/online banking) preferred.

Responsibilities

• Providing excellent customer service and resolving customer issues.
• Educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Adhering to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. in Indianapolis seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will help clients achieve financial goals by recommending deposit products and services while handling transactions accurately and balancing daily activity. The role emphasizes excellent service, proactive relationship growth, and collaboration with the wider bank team.