Banking Experience Advisor: Personal & Business Solutions

M&T Bank Corporation; Cheshire (CT); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Volunteer time

Job summary

M&T Bank Corporation is seeking a branch teller in Cheshire, CT to provide exceptional customer service, educate customers on banking products, and reference complex needs to the right partner. The role emphasizes sales, digital engagement, and adherence to bank processes.

The position involves greeting customers, processing transactions, and contributing to a differentiated branch experience consistent with M&T’s standards and brand.

Qualifications

• High school diploma or GED required.
• At least 1 year of proven retail sales, call center, customer service, or telesales experience.
• Strong verbal communication and interpersonal skills.
• Ability to interact with varying customers from consumer to small business.
• Proficiency with internet user-level technology.

Responsibilities

• Educate customers and explain features of Consumer and Business Banking solutions.
• Refer complex customer needs to the appropriate team member/partner.
• Engage customers to bank with us and promote digital capabilities.
• Follow the branch sales process and provide customer-focused guidance.
• Proactively reach out to customers to retain and expand relationships.

Education

High school diploma or GED

Job description

M&T Bank Corporation is seeking a branch teller in Cheshire, CT to provide exceptional customer service, educate customers on banking products, and reference complex needs to the right partner. The role emphasizes sales, digital engagement, and adherence to bank processes.

The position involves greeting customers, processing transactions, and contributing to a differentiated branch experience consistent with M&T’s standards and brand.