Bilingual Banking Specialist: Teller & Solutions Advisor

M&T Bank; Bristol (CT); On-site; USD 28,000 - 47,000; Full time

Job summary

M&T Bank in Bristol, Connecticut is seeking a Branch Teller to educate customers on Consumer and Business Banking solutions, drive service excellence, and promote digital banking tools. You will greet customers, handle basic transactions, and identify opportunities to meet banking needs.

The role emphasizes strong communication, time management, and the ability to work under pressure in a fast-paced branch environment, with focus on consistent customer care and compliant operations.

Qualifications

• High school diploma or GED required.
• 1 year of proven retail sales, call center, customer service, or telesales experience preferred.
• Ability to communicate effectively with customers in English and another language if required.

Responsibilities

• Educate customers and explain Consumer/Business Banking solutions.
• Engage customers and promote digital capabilities in interactions.
• Identify opportunities and refer complex needs to appropriate partners.
• Follow the bank's sales process with customer-focused guidance.
• Complete transactions and branch operations accurately and efficiently.

Skills

Retail sales

Customer service

Telesales

Communication

Interpersonal skills

Education

High school diploma or GED

Job description

M&T Bank in Bristol, Connecticut is seeking a Branch Teller to educate customers on Consumer and Business Banking solutions, drive service excellence, and promote digital banking tools. You will greet customers, handle basic transactions, and identify opportunities to meet banking needs.

The role emphasizes strong communication, time management, and the ability to work under pressure in a fast-paced branch environment, with focus on consistent customer care and compliant operations.