Customer Experience Specialist - In-Office Banking

Gate City Bank; Fargo (ND); On-site; USD 50,861,000 - 53,726,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) match

PTO

Wellness benefits

Job summary

Gate City Bank is hiring a full-time Customer Service Representative to join our retail banking team at the Fargo Village West office. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

Responsibilities include assisting customers with transactions, opening new accounts, educating on products, and balancing cash with precision.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of customer service, cash handling, or sales experience preferred.
• Strong attention to detail and enthusiasm for accuracy.

Responsibilities

• Deliver top-notch service by assisting customers with financial transactions.
• Open new accounts and educate customers about products and services.
• Balance cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards.

Skills

Customer service

Cash handling

Sales experience

Education

High school diploma or equivalent

Job description

Gate City Bank is hiring a full-time Customer Service Representative to join our retail banking team at the Fargo Village West office. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

Responsibilities include assisting customers with transactions, opening new accounts, educating on products, and balancing cash with precision.